FAQ's

Q: How long does it take to receive my order?

A: The order ships from our warehouses worldwide, depending on where you live it can take from 7 - 14 business days.

Q: What is your refund policy?

A: If you are unhappy with a product we offer a 30 day, no questions asked refund policy on the full purchase price. Simply send it back and we will issue your refund upon confirmation of shipping/ post or receipt. 

Q: What if I order the wrong thing by mistake?

A: contact the support team info@dmsounddesign.com with your order details, we can cancel the order for you and refund any payments if the order has not been shipped. if the order has already been shipped, simply send it back and we will issue your refund upon confirmation of shipping/ post or receipt.